• Contact Information: Name, email address, phone number, postal address.

• Event Information: Details about your event, such as date, time, number of guests, and type of event.

• Financial Information: Payment information, such as credit card details, when you make a booking.

• Correspondence: Information you provide to us through emails, inquiries, or feedback forms.

• Website Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, operating system, and browsing history.

​

How We Use Your Information

​

We use your personal information for the following purposes:

• To process your venue hire booking and provide the requested services.

• To communicate with you about your booking, including sending confirmation emails, invoices, and updates.

• To respond to your inquiries and provide customer support.

• To personalise your experience on our website and offer relevant content.

• To improve our services and offerings.

• To comply with legal and regulatory requirements.

​

Legal Basis for Processing

​

We process your personal information based on the following legal grounds:

• Contract: When you enter into a contract with us to hire a venue, we need to process your information to fulfill the contract.

• Legitimate Interests: We may use your information for our legitimate interests, such as improving our services, sending marketing communications (with your consent), and preventing fraud.

• Consent: We may ask for your consent to use your information for specific purposes, such as sending you marketing emails about new promotions.

​

Data Retention

​

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected and for any legal or regulatory requirements.

​

Your Rights

​

You have certain rights regarding your personal information under the UK General Data Protection Regulation (GDPR). These rights include:

• The right to access your personal information.

• The right to rectify any inaccuracies in your personal information.

• The right to request the erasure of your personal information.

• The right to restrict the processing of your personal information.

• The right to object to the processing of your personal information.

• The right to data portability.

​

If you wish to exercise any of these rights, please contact us using the contact form.

​

Security

​

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

​

Children's Privacy

​

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

​

Changes to this Privacy Policy

​

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

​

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

​

This Privacy Policy is effective as of 01/05/2024